Customer Service and Communications Analyst

Profile:

Boutique hotel located in a exclusive area of Bogotá, looking for staff. We handle an innovative and unusual concept in hospitality. We want original people, active and mainly with excellent service orientation.

If you are interested, please sent your CV in English (max tow pages) 

Responsibilities: support all actions taken to strengthen the service and brand communication. Evaluate, audit and manage the implementation of protocols, programs, campaigns, service projects and brand communication. Requests, complaints and claims of customers, guests and visitors (OTAS, Social Networks, Revinate)

Requirements: professional in administrative areas or related with hospitality services, tourism or international business.  1 year in customer services areas, public relationships, and guest services.

 Knowledge: CRM / PQR platforms

 

Contract Type:

Indefinido

Salary:

1.800.000

Location:

Bogotá, Colombia

Date Posted:

2018-02-07

Consierges - Front Desk Service

Profile:

Boutique hotel located in a exclusive area of Bogotá, looking for staff. We handle an innovative and unusual concept in hospitality. We want original people, active and mainly with excellent service orientation.

If you are interested, please sent your CV in English (max tow pages)

 

Responsibilities: Respond to the activities, processes and service standards provided by the hotel for the reception area, guaranteeing an excellent service and experience to clients, guests and other hotel visitors. coordinates guest reservations by checking in new guests and checking out departing guests. Provides recommendations and guides to the guests to ensure a better experience of the city (events, shopping, etc).

Requirements:  6 months (internship is valid in a national or international hotels), front desk area or like a hostess or concierges.

Knowledge:  in some hotel system (Opera, Sabre, New Hotel), Office package and online booking  channels.

Contract Type:

Temporal / luego indefinido

Salary:

1.500.000

Location:

Bogotá, Colombia

Date Posted:

2018-02-06

MOD (Manager on Duty) - Gerente de Turno

Profile:

Boutique hotel located in a exclusive area of Bogotá, looking for staff. We handle an innovative and unusual concept in hospitality. We want original people, active and mainly with excellent service orientation.

If you are interested, please sent your CV in English (max tow pages) 

Responsibilities: responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining the service protocols.

 Requirements: professional in administrative areas or related with hospitality services, tourism or international business. 2 years like a junior administrator in hotels, high-level restaurants, direct contact with customers (public relationships) sectors with staff in charge.

Boutique hotel located in a exclusive area of Bogotá, looking for staff. We handle an innovative and unusual concept in hospitality. We want original people, active and mainly with excellent service orientation.

If you are interested, please sent your CV in English (max tow pages) 

 

Contract Type:

Indefinido

Salary:

3.000.000

Location:

Bogotá, Colombia

Date Posted:

2018-02-06

Guest Relationships Supervisor (Supervisor de Recepción)

Profile:

Boutique hotel located in a exclusive area of Bogotá, looking for staff. We handle an innovative and unusual concept in hospitality. We want original people, active and mainly with excellent service orientation.

If you are interested, please sent your CV in English (max tow pages)

 

 

Responsibilities: responsible for the optimal, successful and adequate service of the reception area, ensure the best experience to the guests, clients and other visitors of the hotel, in compliance with the service standards established by the same.

Requirements: professional in administrative areas or related with hospitality services, tourism or international business.  1 year like a service teams supervisor, guest relationships junior coordinator, junior coordinator of client services, public relationships, with staff in charge (10 people).

Knowledge:  in some hotel system (Opera, , Saber, New Hotel), Office package and online booking  channels.

 

 

 

 

Contract Type:

Temporal / luego indefinido

Salary:

2.200.000

Location:

Bogotá, Colombia

Date Posted:

2018-02-06